Privacy Policy

1. Who We Are
QSSHT – Q Smart Solutions for Heavy Trucks (“QSSHT”, “we”, “our”, or “us”) is a Qatar-based company operating in the heavy trucks and commercial vehicles sector. Our activities include the supply of heavy trucks, dump trucks, tractor heads, spare parts, after-sales services, fleet solutions, consultancy, and superstructure or body customization.
QSSHT works with leading manufacturers, including FAW Trucks, to serve businesses and individual buyers in the State of Qatar.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us.

2. Information We Collect
2.1 Personally Identifiable Information (PII)
When you contact us through our website forms or communication channels, we may collect:
Full name
Company name (if applicable)
Phone number and contact details
Email address
Location information voluntarily provided in inquiries
We collect only the information necessary to respond to inquiries related to heavy trucks, dump trucks, tractor heads, spare parts, or services in Qatar.

2.2 Non-Personally Identifiable Information (Non-PII)
We may automatically collect non-identifying information such as:
Browser type and version
Device type and operating system
Screen resolution
Website usage statistics
Aggregated location data
This information does not identify you personally and is used solely for performance, analytics, and website improvement purposes.

2.3 Analytics & IP Addresses
QSSHT uses basic web analytics tools (such as Google Analytics or similar services) to understand website traffic and usage trends.
Your IP address may be automatically logged by our servers when you access the website. IP addresses are used for:
Website administration
Security monitoring
Traffic analysis
IP addresses and server logs are treated as non-personal data unless required otherwise by applicable law.

3. Cookies & Tracking Technologies
Our website uses cookies only (no advanced or intrusive tracking technologies).
Cookies help us:
Improve website functionality
Understand how visitors interact with our content
Enhance overall user experience
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. How We Use Your Information
We use collected information to:
Respond to inquiries and RFQs
Communicate regarding QSSHT services, heavy trucks, or FAW Trucks products
Provide technical or commercial information upon request
Improve website performance and content
Comply with legal or regulatory obligations in Qatar
We do not sell, rent, or trade your personal data.

5. Marketing & Communications
QSSHT may contact you via email or WhatsApp:
In response to an inquiry you submitted
For follow-up or clarification related to your request
To share relevant commercial or service information
You may opt out of non-essential communications at any time by contacting us through the details provided on the website.

6. Information Sharing
We may share information only with:
Internal staff handling inquiries
Service providers assisting with analytics, IT infrastructure, or communication services
Legal or government authorities when required under the laws of the State of Qatar
All third parties are bound by confidentiality obligations where applicable.

7. Social Media Links
Our website may include external links (icons only) to social media platforms such as LinkedIn or others.
QSSHT does not control these platforms, and your interaction with them is governed by their respective privacy policies.

8. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no internet transmission or storage system is 100% secure.

9. Data Retention
We retain personal information only for as long as necessary to:
Respond to inquiries
Maintain business records
Comply with legal or regulatory obligations

10. Your Rights
You may request:
Access to your personal data
Correction of inaccurate information
Deletion of your data, subject to legal requirements
Requests can be made using the contact details available on the website.

11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Qatar.
Any disputes shall fall under the exclusive jurisdiction of the courts of Doha, Qatar.

12. Changes to This Privacy Policy
QSSHT reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page, and continued use of the website constitutes acceptance of the updated policy.